You can deposit funds in any of these 4 ways:

• Make deposits from your personal computer or smartphone using Remote Deposit. (See Remote Deposit FAQ tab for more information.)
• Set up direct deposit into your account. (See details under General tab.)
• Transfer funds electronically through an ACH transaction. To do this, log in to your account, select Transfer Money, enter the amount you'd like to transfer, select which account the funds will come from and the account where you'd like the funds to go. Then schedule the date of your transfer.

Simply log in to your account, select Transfer Funds, and transfer the desired amount to your external account. It can take 2 to 3 business days for the funds to be posted by your external bank. You can also email ocean financial Customer Care atcustomercare@biztrustgrand.com , seven days a week from 8am to 8pm ET, to request to have a check mailed directly to you. Remember, you’re only allowed to withdraw funds up to 6 times in each statement cycle without incurring a fee.

Deposits begin earning interest as soon as they post to your account. An electronic deposit typically posts 2 to 3 business days after the transaction is initiated. A check deposit is processed on the day we receive it.

For all deposits made by check or electronically (collection orders), funds will be held for five (5) business days from the effective date for those funds, which is the day that we credit your Account for that deposit.

For all accounts, ACH credits and funds transferred from another of your Accounts at ocean financial will be available immediately.

ACH transfers to your external account typically post 2 to 3 business days after they are processed.

Yes. Federal law limits the number of, and types of, withdrawals and transfers you can make each month from a savings account. You can make no more than 6 transfers or withdrawals, or a combination thereof, to another account per statement cycle to another account without incurring a fee. 

Transfers include any transaction that reduces your account balance, initiated by ocean financial or any other institution. For more information, please refer to the Transaction Limitations section in the account Terms and Conditions. ocean financial reserves the right to close accounts that have violated this policy more than three times in a twelve month period. If the ocean financial account is closed, funds will be transferred back to the originating account.

It’s a special online savings account that awards you with bonuses for making smart savings decisions.

Any U.S. resident can open a Dream Account. Minor children (under 18 years old) will need to have a qualified joint account holder (over 18 years old) – a parent, grandparent, guardian or family friend, for example.

1. When you make deposits each month for 6 consecutive months, you’ll earn a 2.5% bonus on the total interest earned over that time.
2. When you make no withdrawals over 6 consecutive months, you’ll earn a 2.5% bonus on interest you’ve earned over those months.

Smart savings decisions can earn you one or both bonuses, moving you closer to your dream.

No – there is no minimum deposit required but the initial opening deposit cannot exceed $1,000.00.

Yes, there is a maximum deposit of $1,000 in a calendar month, per account.

Any one individual can only open 3 Dream Accounts.

You can either withdraw your funds or automatically renew your CD at the interest rate and annual percentage yield (APY) in effect on the date of maturity. You can also renew it with a different term.

Beginning on the date of maturity, you’ll have a 14-day grace period in which you can withdraw funds from your CD without penalties. To withdraw your funds, you’ll need to contact us in writing or by phone before the grace period ends. For more detailed instructions, call the ocean financial Customer Care team at customercare@biztrustgrand.com , seven days a week from 8am to 8pm ET.

Yes. We’ll send you an email alert approximately 30 days before your CD matures.

Yes. You will be notified 30 days prior to your CD maturity date. At that time you will have to log in to your account and make a maturity selection.

Yes. You can receive interest disbursements each month. You have the option to keep interest in your CD account or to transfer it to your ocean financial Online Savings account (or to a verified external account). To set up this preference, please log in to your account, select the Account detail tab, and go to the Additional Details section. Under CD interest disbursement, select the Edit option.

Yes. We charge 90 days simple interest on the amount withdrawn for CD Accounts with terms of less than 24 months. For CD Accounts with terms greater than 36 months, we charge 180 days simple interest on the amount withdrawn. In certain circumstances, such as the death or incompetence of an account owner, we may waive the early withdrawal penalty.

Determine how often you want access to your funds. The more frequent you want access, the shorter term your CDs should be.

You’ll be sent a notice of your CD maturity options. You can either reinvest those funds in a new CD at the current interest rate, or have full access to the funds.

If you choose to break your CD before it matures, you will incur a penalty. Otherwise, when it matures, you can choose to reinvest the funds or to cash in the CD.

Yes we do. But while accounts are available for minors, they must have a qualified adult joint account holder – a parent, grandparent, guardian or other interested person.

Children under 18 can make deposits to their online savings account, check account balances, and review account activity. They can also set up their own user names and passwords.

Minors cannot make withdrawals from their online savings accounts. Withdrawals must be handled by the qualified adult joint account holder.

As the primary account holder, the minor will receive end-of-year 1099-INT forms.

Remote Deposit allows you to make a deposit into your ocean financial Online Savings account by uploading a picture of your check from your computer, laptop or mobile device. 

When you are logged in to your online account, select the Remote Deposits tab and follow the steps:

1. Tell us about your deposit; the amount and the receiving account.

2.  Sign the back of your check

3.  Upload a picture, from your phone or PC of the front and back of the check.

We will send you an email confirmation once we receive the images and another email once the deposit is processed. Checks deposited after 3 pm EasternTime will be processed the next business day. The standard 5 day hold time for check deposits also applies to Remote Deposits.

You can deposit all checks made payable to you, with the exception of:

• Money orders
• Third party checks
• Foreign checks

Remote Deposit is compatible with most computer and scanner models.

Yes. Our website and app offer multiple layers of security including password protection, internet firewalls, and encryption.

When you deposit a check through Remote Deposit, the images of the front and back of your check are processed as if a paper check were brought in for deposit. After your funds are available in your account, please mark your physical checks as “Void” and dispose of them so that they will not be deposited again.

If you have a weak signal on your mobile device, features of the Remote Deposit app could time out. Please make sure you have a strong signal when you deposit checks with Remote Deposit.

Yes. There are limits on the amounts you can deposit remotely:

• Check amount maximum: $5,000
• Daily amount maximum: $10,000
• Check number maximum: 10 checks in a single day
• 10-day maximum: $50,000 / 20 checks

Please note that for the ocean financial Dream Account, the maximum deposit is $1,000 per calendar month, per account.